How we safeguard your personal information

Clear data practices

We aim to describe our data practices clearly and plainly. You can contact us by email at [email protected]

Using your information

Your information helps us deliver and improve the service, operate and maintain the platform, and meet our legal and regulatory responsibilities.

Controlling your privacy

You can contact us at any time to ask for access to, correction of, or removal of your personal information.

Keeping your information secure

We apply appropriate technical and organisational safeguards to your information, although no method of storing or sending data can be guaranteed completely secure.

1. Information we gather

We may record technical information about your use of our services, including your IP address, device and browser details, together with information you provide to us directly.

2. Grounds for processing

We process personal information with your permission, where it is needed for our legitimate interests, or where applicable law requires us to do so.

3. When information is shared

When suitable, we may share information with carefully chosen partners, suppliers providing services for us, and public bodies that have the necessary legal authority.

4. Cookies and related technologies

Cookies support essential features and help us understand how the service is used. You can switch them off through your browser or device settings.

5. How long we keep data

We keep personal information only for as long as needed for its intended purpose, unless legal or regulatory obligations require a longer period.

6. Transfers beyond the UK

If information is transferred beyond the UK or another relevant jurisdiction, we rely on recognised legal protections and appropriate security controls.

7. External websites

We cannot accept responsibility for the privacy notices or information practices of third-party sites that we neither run nor manage.

8. Changes to this notice

We may revise this notice from time to time to reflect changes to our services, business activities or legal responsibilities.

Your data protection rights

You can ask to access, amend, erase, restrict the use of, or receive a copy of your personal data. In some situations, you may also withdraw consent or raise a concern with the appropriate supervisory authority.